隱權政策
玫琳凱消費者私隱權政策
範圍
本消費者私隱權政策闡釋玫琳凱(香港) 有限公司（以下簡稱 "我們"或 "本公司"）收集關於您的個人資料的相關內容。本私隱權政策將詳細説明我們收集和使用您的個人資料的目的以及您可以就如何使用您的個人資料作出的選擇。本消費者私隱權政策和玫琳凱全球隱私權聲明中所涉及的資訊包括但不限於如下所述在我們的網站上以及通過玫琳凱獨立美容顧問或協力廠商因提供特別要約及服務而收集的關於您的個人資料。
對於希望進一步瞭解與您具體相關的私隱權資訊的獨立美容顧問，請參見本頁面的獨立美容顧問私隱權政策標籤。
這是香港玫琳凱特定的消費者隱私政策。如要訪問其他國家/地區的隱私政策，請點擊此處。
我們將致力於與您合作，以使私隱權相關申訴或疑慮得以公正解決。倘當地的個人資料保護主管機關認為有私隱權相關問題時，我們也會與該機關配合。我們努力確保我們對個人數據的所有收集、傳輸、儲存和使用都符合香港特別行政區（"香港"）法律第486章《個人資料（私隱）條例》（"《私隱條例》"）的規定。您向我們提供您的個人資料，即表示您同意本私隱政策，你可根據下文 "查閲和更正資料及聯絡方法 "一節的規定，向我們發出書面通知，撤回您的同意，但須遵守本私隱政策的其他規定和適用的法律。
在本私隱政策中，"個人資料 "一詞應具有《私隱條例》賦予它的含義，"個人資訊 "一詞應包括個人資料，除非上下文另有要求或另有規定。
我們收集的資料
我們可能會從各種管道收集關於您的個人資料，包括 (i) 當您在我們的任何業務平臺上或通過我們的優惠和計劃提供資訊時，直接來自您的資料；(ii) 為您提供更好的客戶體驗，由您的獨立美容顧問為您或代表您向我們提供的資料；(iii) 當您訪問我們的網站或查看玫琳凱在線廣告時取得的資料；以及(iv) 我們從其他(符合法律規定)來源所取得關於您的資料。
直接從您本人收集的資料：
當您選擇加入我們的優惠或計劃、或直接提供資料給我們時，我們將直接從您本人收集資料。以下是直接從您本人所收集資料的一些舉例：
- 聯繫資訊（如姓名、電子郵件地址、郵政地址、電話號碼或手機號碼）
- 用戶名和密碼
- 年齡
- 出生日期
- 您的獨立美容顧問的姓名
- 關於你和你的家人的其他資訊，如性別和產品使用偏好和/或行為
- 支付資訊（如您的支付卡號、到期日、送貨地址和賬單地址）
- 購買歷史
- 人口統計學資訊（如種族和首選語言）
- 未來的通信偏好；以及
- 您可能希望我們或您的獨立美容顧問聯繫的朋友的聯繫資訊（在這種情況下，您向我們承認並確認，您已將本私隱政策的提供給該朋友，且該朋友已書面同意我們根據本私隱政策的條款使用其聯繫資訊）
您向我們提供您的個人資訊是自願的。但是，如果您不提供您的個人資訊，某些優惠，計劃或我們/獨立美容顧問的服務可能無法向您提供。
您造訪我們網站、使用我們服務或觀看我們網路廣告時所收集的資料
當您造訪我們網站、使用我們服務或觀看我們網路廣告時，我們會利用cookie及其他技術來收集關於您的個人資料。以下是我們可能利用上述技術而收集的資料舉例：
- 您的瀏覽器類型和操作系統
- 您瀏覽的網頁
- 您點擊的鏈接
- 您用來連接到互聯網的設備的IP地址
- 您在來我們網站之前訪問的網站
- 您開啟和/或轉寄的玫琳凱電子郵件
- 您透過電子郵件而進入的玫琳凱要約或連結
- 您訪問您的獨立美容顧問的個人網站的資訊；以及
- 為方便瀏覽而作出的產品選擇及偏好
- 我們從您的獨立美容顧問或其他來源（在法律允許的範圍內）收集的您的個人資料，可能包括本節上文所述的個人資料類型。
我們如何使用收集的個人資料
我們將利用收集的個人資料來向您提供要約、產品及服務。這些個人資料將協助我們將您與您可以購買商品的獨立美容顧問進行連結、告知您成為玫琳凱獨立美容顧問的機會，及管理我們網站及服務，包含提供給獨立美容顧問的服務在內。
以下是我們就我們收集的關於您的個人資訊的一些使用方式。
- 於您要求時，寄送樣本、贈品、產品及宣傳資料
- 運營、評估和改進我們的業務（包括開發新產品和服務，以及加強我們的產品、服務、網站和其他內部功能）
- 與您溝通，於您或您的獨立美容顧問要求時，將您加入比賽、計劃或優惠
- 我們提供予您的獨立美容顧問的相關服務
- 新設及管理您和/或您的獨立美容顧問的帳戶，包括訪問您的購買歷史
- 為您的獨立美容顧問或代表您的獨立美容顧問處理購買或其他服務的付款問題
- 在法律允許的範圍內，根據下文 "直接促銷 "一節的規定，通過郵寄向您提供有關玫琳凱®產品和服務的定製的、未經請求的要約及報資訊，包括與提供給您的獨立美容顧問的服務有關的資訊
- 開發和提供在我們的網站和其他地方適合您興趣的廣告
- 分析我們的產品、服務和網站的使用情況
- 瞭解您如何來到我們網站及您如何使用我們網站，以利我們進行改善
- 確定我們廣告的有效性
- 執行我們適用的條款和條件以及本私隱政策，並以其他方式管理我們的業務；以及
- 遵守適用的法律要求、政府、司法或監管機構的要求或命令、相關行業標準和我們的政策。
本公司只收集與上述目的有關的必要和充分的個人數據。如果本公司需要將您的個人數據用於上述目的之外的其他目的，本公司應事先獲得您的明確和自願同意。
直接促銷
如果我們收集您的個人資料的目的是直接促銷，以提供或宣傳我們的商品、服務、優惠和/或邀約，我們可能會通過各種管道向您發送直接促銷，包括通過電話、郵寄、電子郵件、短信和其他在線方式不時地發送。然而，此類使用僅限於我們已收到您對此類使用的同意。如果您向我們提供了上述 "我們收集的資料 "一節中所列的所有類型的個人資料，並且您以書面形式明確同意此類使用，我們可以將其用於直接促銷。您可以要求我們停止在直接促銷中使用您的個人資訊，我們應根據您的要求不收取任何費用，排除相關使用。
- 在某些情況下，您的個人資料可能是由協力廠商提供給我們的（例如，另一個客戶或獨立美容顧問）。對此，本私隱政策應適用於此類個人資料的收集、使用和處理，並應作為該協力廠商對您的通知，即相關協力廠商打算為上述目的向我們提供您的個人資訊，包括但不限於直接促銷，前提是協力廠商已收到您對該使用的的書面同意。請注意，在本隱私政策的條件下，協力廠商可能從向我們提供您的個人資訊中獲益。
利用個人資料的時期、地區、對象及方式
我們將於符合個人資料收集的特定商業目的存續期間內、抑或法定或契約所訂保存年限內，於香港或其他國家及地區利用我們所收集的資料。在適用法律允許的範圍內，您的個人資訊可能會在香港以及其他國家和地區使用。 您個人資料的使用對象包含我們、我們的服務提供者、您的獨立美容顧問及玫琳凱關係企業。我們保留使用自動化設備和非自動化設備的權利，以符合本私隱政策的方式在國際上收集、處理、使用和傳送您的個人資料。
可選擇我們與您溝通的方式及存取個人資料的權利
你的權利和選擇
我們為您提供關於我們如何與您溝通以及我們如何使用資訊的選擇。
數位及電子溝通：
不影響上述 "直接促銷 "一節的情況下，我們僅在您或您的美容顧問要求我們寄送時，我們才會寄給您促銷的手機簡訊或電子郵件。您可以隨時要求停止自玫琳凱收到促銷的手機簡訊或電子郵件。欲瞭解如何讓我們得知您不希望再收到的資料，您可以依我們所寄訊息中關於不參加或停止訂閲的指示或聯繫客戶服務。倘您提供資料給獨立美容顧問，請告知您的獨立美容顧問您是否願意從她處收到任何非由玫琳凱網站或系統處理的資訊。
請注意：倘您選擇不再收到任何我們的促銷資訊，我們尊重您的選擇。但我們將繼續發送法律允許的服務相關溝通資訊。此外，於法律允許範圍內，我們會保存所收集到關於您的資料，以作記錄、分析或其他目的用途。
存取您個人資料的權利：
我們將採取相關措施以保持您個人資料對於我們的資料收集和使用目的而言的準確性。您可以要求索取副本、查詢、閲覽及更正或補充您提供予玫琳凱的個人資料。某些玫琳凱系統提供線上查詢或更正個人資料的方式。請查明您於何處註冊，以瞭解您可否於該處查詢或更正您的資料。
倘您向獨立美容顧問提供您的個人資料，請直接與其聯繫以更新您的個人資料。您也可以要求我們停止收集、處理或使用您的個人資訊或刪除您的個人資料。然而，如果這些資料是我們在法律允許的最大範圍內實現目的所必需的或出於遵守法律要求的目的，我們可能拒絕您的要求。
Cookies、網絡指標和其他技術
我們如何使用Cookies、網絡信標和其他技術
我們使用Cookie、網絡信標及其他技術來提供您較豐富及更個人化的消費體驗。除非您已知悉並同意，否則我們不會儲存您電腦中的cookie、網路信標或其他技術內的個人資料。更多細節如下。
Cookie
Cookie 是網站安裝在您電腦上的一個小檔案夾，其目的在利用 cookie 儲存關於您在網站上的活動信息。我們利用 cookie 來監測我們的網站如何被使用，識別您的偏好及助您享有更個人化的網上體驗。舉例來説，當您於我們網站註冊時，我們可能在您的電腦上安裝一個具特別代碼的cookie。當您下次透過同一台電腦造訪我們網站時，我們的伺服器即可透過 cookie 來辨識您。透過您於註冊時提供的資訊及您在我們網站上的活動，我們將得以提供您更佳的網站使用經驗。
您可以接受或拒絕 cookie。大部分的瀏覽器會自動接受 cookie。然而，如果你選擇禁用瀏覽器上的cookies，我們網站的一些功能可能會丟失。欲瞭解更多關於 cookie 的資訊，包含如何在您電腦上拒絕使用 cookie，請點擊下述連結：
- 微軟IE瀏覽器的使用者：http://www.microsoft.com/info/tw/cookies.mspx
- http://www.microsoft.com/info/tw/cookies.mspx
- https://support.google.com/chrome/bin/answer.py?hl=b5&answer=95647
網絡信標
網絡信標是嵌入在網頁或電子郵件中的小圖形圖像。我們可能使用網絡信標與cookies進行溝通，計算訪問過網頁的用戶，並瞭解使用模式。我們還可能在電子郵件中加入網絡信標，以跟蹤資訊是否被打開、採取行動或轉發。
你可以通過拒絕上述的cookies來禁用網絡信標捕捉資訊的能力。
其他技術
我們為向您提供更好的服務而可能使用的其他技術的例子如下。
以下舉例說明我們可能用來提供您更佳服務的其他技術：
- 網頁變數 (Web Session Variables)：當您瀏覽時，由某網際網路位址 (URL) 傳送至另一網際網路位址的資料。
- 瀏覽器外掛程式/附加程式 (Browser plug-ins/add-ons)：為使用我們網站某些網路功能，而必須另外安裝的網路外掛程式。您可以選擇不予安裝。
協力廠商廣告
我們可能會允許商業夥伴等在內的協力廠商在我們網站放置廣告。有些公司可能會在您電腦上安裝cookie，以便他們於每次發送網路廣告給您時得以辨識您的電腦。這將令他們得知您或使用您的電腦者在何處觀看此廣告，及得以發送他們認為您會有興趣的廣告。我們不控制這些公司使用 cookies的行為。
資訊共用
我們業務的成功取決於您的信任，除非我們已詢問並取得您的同意，我們不會將您的個人資料出售或披露給玫琳凱以外的行銷人員。否則，我們僅在下述情況下和在玫琳凱內部分享您的個人資訊。
協力廠商服務提供者
我們依賴協力廠商服務提供者代表我們提供多樣化服務，也因此可能需要與他們共用您的個人資料。如果我們需要向協力廠商分享您的個人資訊以代表我們執行上述目的時，我們僅給予該服務提供者基於提供服務所必須的資料，我們要求他們保護這些個人資料，並且不能使用於其他用途。並在其他方面採取與本私隱政策相當或更嚴格的個人資料處理和加工的私隱做法。如果您不同意分享您的資料，我們可能無法向您提供某些服務或利益。例如，我們可能會依靠服務提供商來來提供如下服務：
- 滿足您對於產品及服務的要求，及回覆您的問題
- 維護我們的網站，並傳送我們的電子郵件及手機簡訊給您
- 郵寄產品樣品、聯絡得獎者、管理付款或代表我們採取與您有關的其他行動
- 有時併同其他來源進行資料分析，以寄送更符合您需求的溝通訊息
- 進行研究和分析數據，以改善我們的產品、服務和網站
我們可能揭露您個人資料的其他情形包括：
當我們認為披露資訊對於保護和捍衛玫琳凱的權利和財產是必要的或適當的，包括執行我們的條款和條件以及協議；以及
- 當法律和/或執法當局要求時。
整體性而非個人性的資料
為一般商業分析的目的，我們可能會共用無法辨識您個人（無論直接或間接）的整體性資料。舉例而言，我們可能會揭露造訪玫琳凱網站的訪客或服務的數量，而無需事先通知或同意。
資訊安全
我們致力於維護個人資料的安全。我們有適當的技術程式、管理程式及實體程式以防止個人資料免遭意外、非法或未經授權的刪除、丟失、濫用、訪問、披露、處理或更改。
當我們收集或傳輸類似信用卡號碼等的敏感性資料時，我們將使用業界的標準方法來保護相關資料。
請注意，這一節的任何內容都不應被解釋為對本公司施加責任或本公司承認責任， 如果本公司已經採取了所有可行的措施來防止發生任何非法的、未經授權的或意外的訪問、處理、刪除、丟失、披露、更改或濫用個人資料的情況。
資料傳輸
您的個人資料可能會被傳輸到香港 以外的地區（包括在提供個人資訊的國家或地區以外的玫琳凱數據庫）進行儲存、處理或利用。當我們這樣做時，我們在資料資訊時將遵守適用的數據保護法，包括但不限於《私隱條例》。
我們採取保護個人資料的適當措施。不論該資料儲存於何地或被傳輸至何地，我們有適當程式及控制以確保您的個人資料受到保護。
我們的「全球隱權私聲明」在各地要求同樣高規格的個人資料安全及保護，並已有相關程式及合約協助我們達到此目的。為了提供玫琳凱相關服務，例如替玫琳凱傳送特定電子郵件、郵寄資料或樣本等，資料也可能暫時傳輸給我們的供應商或商業夥伴。這些供應商及商業夥伴皆被要求依據與玫琳凱同樣高規格的標準，來進行個人資料的保護及管理，且不可使用於玫琳凱所要求服務以外的用途。
Data Subject Rights
You may have certain legal rights, known as “data subject rights,” which may be exercised subject to certain limitations and/or restrictions. These rights include: (i) the right to access or correct your personal information, (ii) request rectification of any incomplete or inaccurate personal information, (iii) request deletion of your personal data; (iv) the right to opt out of the sale of your personal data; and (v) the right to ask for a copy of your personal information to be provided to you, or to a third party, in a digital format. If you wish to exercise any of these rights, please contact us using the contact details provided in this Privacy Policy. We do not discriminate against individuals who exercise any of their rights described in our privacy policies.
There is no charge for exercising any of the data subject rights outlined in our privacy policies. However, if your request is unfounded, repetitive, excessive, or involves unnecessary costs, we may charge a reasonable fee. Alternatively, we reserve the right not to process your request in these circumstances. To confirm your identity, if you wish to access your personal data, or if you wish to exercise any of your rights, we may need to ask you for specific information so that we can be sure that your personal data is not disclosed to unauthorized persons.
Information for Visitors from California: Mary Kay complies with the California Consumer Privacy Act (“CCPA”). If you are a California consumer, you have the right to request access to the personal information we have collected about you in the last 12 months. You may make requests by contacting us as described below. Subject to certain exceptions under the law, you have the right to access, request a copy, or request that we delete or correct any personal information we have collected from you. We will not discriminate against you in product quality, pricing, goods or services if you choose to exercise your rights under the CCPA.
Information for Visitors from the European Union
Mary Kay complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-US DPF as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and the United Kingdom (the UK including Gibraltar) transferred to the United States. Mary Kay has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Mary Kay commits to resolve complaints about your privacy and our collection or use of your personal information. European Union, United Kingdom (and Gibraltar) individuals with inquiries or complaints regarding this privacy policy should first contact Mary Kay as listed below.
Mary Kay has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated in the United States by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf.
Mary Kay is subject to the investigative and enforcement authority of the Federal Trade Commission (FTC).
兒童網路私隱權保護
我們認為提供兒童更多網路保護非常重要。我們鼓勵父母及監護人花時間與兒童一起進行網路活動，以參與並監督孩童的網路活動。
玫琳凱不會收集未滿18歲或特定國家法律所定年齡限制的兒童其個人資料。我們在收集個人資料前，會先在網站上要求確認年齡，以避免收集到兒童的個人資料。
Contact Us
If you have questions or concerns regarding your privacy, please contact us directly.
Mary Kay Global Privacy Team
16251 Dallas Parkway
Addison, TX 75001 U.S.A.
1-800-453-1140
We participate in the U.S. Council of Better Business Bureau’s (BBB) Accredited Business Program. Further information about this program and its dispute resolution process is available at www.bbb.org
本私隱政策的變更
我們可能會根據適用的法律和法規對本私隱政策進行修改，並在本私隱政策或全球隱私權聲明更新時更新生效日期。
倘進行任何重大修改，我們將以電子郵件發送至您最新提供的電子郵件位址或在本網站上公告此修正，以告知您此項修改。屆時本私隱政策將被視為已修訂、補充或變更（但須經您根據適用法律對此類改變的同意）。
最新更新： 2021
Independent Beauty Consultant Privacy Policy
Effective Date: November, 2025
Scope
For over 60 years, Mary Kay has provided limitless opportunities to Independent Beauty Consultants around the world. Trust is one of the cornerstones on which the Company was built. It is in this spirit of trust and our Golden Rule philosophy that we are committed to protecting the personal information we collect about you.
This Privacy Statement was created specifically with you in mind. It describes the information we collect from Independent Beauty Consultants, how that information is used and protected, and the choices you can make about how we use and share your information.
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We cooperate with country data protection authorities if they believe that a privacy problem has occurred.
Information We Collect
In order to manage our business relationship with you as an Independent Beauty Consultant and provide you up-to-date product and business information for the efficient functioning of your Mary Kay business, Mary Kay collects the following information from or about you:
- Name
- Postal address
- Email address
- Username and password
- Phone number and/or mobile number
- Date of birth
- Age
- Demographic information
- Family information, including marital status
- Government identification number
- Independent Beauty Consultant number
- Name of your recruiter, Independent Sales Director, Independent National Sales Director
- Names of individuals recruited by you
- Product order history
- Payment information (such as a credit card or financial information in connection with your orders from the company)
- Commission history
- Customer Service call information
- Other information you may choose to share with us in connection to your Mary Kay business or which is shared about you by other Independent Beauty Consultants or consumers
How We Use This Information
As a Mary Kay Independent Beauty Consultant, you are in business for yourself but not by yourself. Generally, we use the information we collect from and about you to provide the products and services you and your customers request, to promote the efficient facilitation of the Mary Kay business opportunity, to comply with our legal obligations and contractual obligations with you, and for the business purposes set out below or other purposes for which you consent.
More specifically your information is used to:
- Send orders, product samples, rewards, products and information , products and information
- Tell you about products, services, promotions and benefits offered by or through Mary Kay
- Develop new products and services
- Enroll you in contests, programs, promotions or offers you request
- Provide you with information about other services that we have arranged through third parties for your convenience
- Create and manage your account(s)
- Process payment for purchases or other services
- Provide services to help you better serve your customers
- Protect against or identify possible fraudulent transactions
- Provide information regarding products and promotions from strategic partners and complementary businesses
- Develop and provide product information, advertising and business tools tailored to your interests
- Analyze the use of our products, services and sites
- Understand how you are using our websites
- Understand how you are utilizing business tools offered by Mary Kay, including My Shop sites and other e-commerce tools
- Determine the effectiveness of our advertising and promotions
- Enforce our Terms and Conditions and otherwise manage our relationship with you
- Comply with the Independent Beauty Consultant Agreement, Independent Sales Director Agreement and/or Independent National Sales Director Agreement, as applicable
- Calculate, process and send commission payments, prizes and awards
- Send general correspondence relating to your contracts or relationship with Mary Kay
- Comply with our contractual relationship with you and other Independent Beauty Consultants, Independent Sales Directors and Independent National Sales Directors
- Manage our sites and services so that we can continue to provide you with limitless opportunities as you engage in your Mary Kay business
- Meet any applicable government, regulatory, or legal requirements
Data Retention
Your personal information will be retained by Mary Kay only for as long as necessary to fulfill the purposes for which it was collected. This includes, without limitation, satisfying any legal, accounting, and reporting requirements. The appropriate retention period will depend on applicable legal requirements, the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process it, and whether those purposes can be achieved through other means. In some cases, you may be able to request that Mary Kay delete your data; see the "Data Subject Rights" section below for more information.
Use of Cookies and Other Tracking Technologies
We use cookies, pixels and various technologies to collect and store personal information about you and your online behavior when you visit our sites, use our services or view online advertisements or other information contained on Mary Kay InTouch® or marykay.com. We may also use those techniques to make online browsing more seamless. Some of the information we may collect using these technologies includes:
- Your browser type and operating system
- IP address
- Websites you visit
- Links you click
- Emails from Mary Kay that you open and/or forward
- Offers or links from Mary Kay that you open from emails
- Websites from which you come to our website or which you visit after our site
- Information about your visits to Mary Kay InTouch®
Opt-Out: Our use of online tracking technologies may be considered a “sale” or “sharing” under applicable law. Visitors to marykay.com and MaryKay InTouch® can opt out of being tracked by these third parties and manage their cookie preferences by clicking “Do Not sell or Share My Personal Information” link at the bottom of our website.
Cookies: A cookie is a small file placed on your device by a website that uses the cookie to store information about your use of the website. Cookies help us to operate our sites, monitor how our sites are used, improve your browsing experience, personalize your online experience, and deliver targeted advertisements by remembering you and your preferences. For example, when you register for an account on our sites, we may store a unique code in a cookie on your computer. The next time you come back to the site from that computer, our servers use the cookie to recognize you. We can then use the information you provided when you registered, combined with your activities on our sites to provide you with a better website experience.
Pixels/Web Beacons: Pixels, also known as web beacons, are small bits of code embedded on websites, advertisements, and in emails. We may use web beacons to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We also may include web beacons in emails to learn if messages have been opened, acted on, or forwarded. We use the data collected from web beacons to track user behavior and gather data on how users interact with our sites, advertisements, and emails for analytics and marketing purposes.
Third Party Cookies and Pixels: We may use third party cookies and pixels from partners to enhance your browsing experience, provide personalized content, provide us with analytics about our ads and sites, and to manage and display advertisements. These third parties may collect data about your online activities over time and across different websites. Use of this information by third parties is subject to their respective privacy policies.
Other Technologies: Examples of other technologies we may use to provide better service to you are as follows:
- Web Session Variables: Information that is passed from one web URL to another as you browse.
- Browser plug-ins/add-ons: Additional web components that may need to be installed to enable certain web features on our sites. You have the option not to install these components.
Third-Party Advertising: We may allow third parties, including business partners to display advertising on our sites. Some of these companies may place a cookie on your computer to recognize your device each time they send you an online advertisement. This enables them to understand where you, or others who are using your device, saw their advertisement and deliver ads that they believe are of interest to you. We do not control these companies’ use of cookies.
Most browsers automatically accept cookies, but you can adjust your browser to accept or decline cookies. However, please note that disabling cookies may affect the functionality of our sites.
We use this information to provide you with a more user-friendly experience and to enhance the service and information we provide to you.
Your Choices and How to Access this Information
As an Independent Beauty Consultant, it is necessary that we use your information in order to facilitate our contractual relationship with you and others, and to provide you with the most up-to-date information in order for you to be successful in the operation of your independent Mary Kay business. We offer access and choice with regard to your information in compliance with applicable law.
Choices
We give you choice regarding how we communicate with you.
Digital and Electronic Information
We send you promotional mobile or email messages that you have opted in to receive. Generally, you agree to receive these communications when you sign up as an Independent Beauty Consultant or when you join the on-line community available to Independent Beauty Consultants, Independent Sales Directors and Independent National Sales Directors.
You can stop receiving particular promotional mobile and email messages from Mary Kay and third parties who may send information on our behalf by following the instructions provided in any such message you receive. It may be necessary to continue to send you certain information electronically pursuant to the terms of your Independent Beauty Consultant Agreement and relationship with the Company.
Postal Mail
In connection with your status as an Independent Beauty Consultant we may mail you offers, product information and marketing tools that we believe are of interest to you. While certain materials are necessary to be sent to you by mail in conjunction with your status as an Independent Beauty Consultant, you can stop receiving certain promotional postal mail from Mary Kay. Contact Customer Service to update your preferences.
PLEASE NOTE: If you choose to stop receiving promotional messages from us, we will honor your request to the extent we can do so and still facilitate our agreements with you in relation to your Independent Beauty Consultant status. We will continue to send you service-related communications. We may need to maintain the information we have collected about you for record keeping, contractual requirements, analysis or other reasons to the extent required/permitted by law.
Access
We take steps to keep your personal information accurate. You can view, correct or update the personal contact information you provide Mary Kay. Most Mary Kay programs provide access to view or update personal information online including Mary Kay InTouch® and My Shop Web Sites. If you have any questions, you can contact Customer Service.
Sharing of Information
In general, we do not share personal information with marketers outside of Mary Kay. Our use of online tracking technologies may be considered a “sale” or “sharing” under applicable law. (See “Use of Cookies and Other Tracking Technologies” above.)
There are circumstances where special offers may be available to Independent Beauty Consultants by third-party companies and in those instances, we will only provide your information if we have clearly provided notice and asked for and obtained your consent. We may share your information with potential customers who have contacted the Company for a referral to an Independent Beauty Consultant, if allowed by law and/or if you give us specific permission to pass on this information to potential customers. We share information with other Independent Beauty Consultants in order to facilitate contractual obligations pursuant to the Independent Beauty Consultant Agreement, including to your recruiter, Independent Sales Director(s) and Independent National Sales Director(s), for the purpose of honoring our agreements with you and with them. We only provide the personal information needed in order to facilitate support for you and contractual compliance.
Third-Party Service Providers
We rely on third-party service providers to perform a variety of services on our behalf. In so doing, we may need to share your personal information with them. Please note that we provide our service providers with only the personal information they need to perform their services, and we require that they protect this information and will not use it for any other purpose. We may rely on a service provider to:
- Fulfill your product and service requests and answer your questions
- Host our sites and deliver our email and mobile messages
- Mail product samples, contact contest winners, manage payments or take other actions on our behalf
- Analyze data, sometimes combined with other sources, to send more targeted communications to you or, at your request, to your customers
- Conduct research and analyze data to improve our products, services and sites
- Perform other services that we request
Sharing of Information within Mary Kay Independent Sales Force
We may share your information with other members of the Mary Kay Independent Sales Force for the following purposes:
- For purposes of recognition and awards
- To facilitate mentorship and connection within the independent sales force community
Other Situations When We Share Personal Information
We may also disclose your personal information:
- In order to provide first class Golden Rule Service around the globe, we may share personal information with other Mary Kay entities.
- Where permitted by law, to protect and defend the rights and property of Mary Kay (including enforcing our Terms and Conditions and Agreements).
- When required by law, and/or public authorities.
We may share aggregated information that does not identify you for general business analysis. For example, we may disclose the number of visitors to Mary Kay sites or services.
Data Transfer
We may transfer, store and/or process personal information to Mary Kay databases, including those of other Mary Kay group companies, in countries other than where it was provided. Our Global Privacy Program requires the same high level of security and protection of personal information in all geographies with procedures and contracts in place to help ensure this is so. Data may be transferred to a vendor or business partner to provide services for Mary Kay, such as mailing information or samples. These vendors and business partners are required to protect and manage the personal information to the same high standards Mary Kay does, and they cannot use the information for purposes other than to provide the services Mary Kay has requested.
Security
Mary Kay protects personal information under company control by industry standard security practices and measures, in order to prevent loss, misuse, unauthorized access, disclosure or alteration of the information. We limit access to personal information to those who have a business need for such information. We do not keep personal information any longer than necessary to meet the business purpose for which it was collected, though in some cases, contractual, legal or regulatory reasons require that personal information not be deleted for certain time periods.
Children’s Online Privacy
Mary Kay websites and services are not intended for children. If you are a parent or guardian and believe that we may have collected data regarding your child, please contact us as described below.
Data Subject Rights
You may have certain legal rights, known as “data subject rights,” which may be exercised subject to certain limitations and/or restrictions. These rights include: (i) the right to access or correct your personal information, (ii) request rectification of any incomplete or inaccurate personal information, (iii) request deletion of your personal data; (iv) the right to opt out of the sale of your personal data; and (v) the right to ask for a copy of your personal information to be provided to you, or to a third party, in a digital format. If you wish to exercise any of these rights, please contact us using the contact details provided in this Privacy Policy. We do not discriminate against individuals who exercise any of their rights described in our privacy policies.
There is no charge for exercising any of the data subject rights outlined in our privacy policies. However, if your request is unfounded, repetitive, excessive, or involves unnecessary costs, we may charge a reasonable fee. Alternatively, we reserve the right not to process your request in these circumstances. To confirm your identity, if you wish to access your personal data, or if you wish to exercise any of your rights, we may need to ask you for specific information so that we can be sure that your personal data is not disclosed to unauthorized persons.
Information for Visitors from California: Mary Kay complies with the California Consumer Privacy Act (“CCPA”). If you are a California consumer, you have the right to request access to the personal information we have collected about you in the last 12 months. You may make requests by contacting us as described below. Subject to certain exceptions under the law, you have the right to access, request a copy, or request that we delete or correct any personal information we have collected from you. We will not discriminate against you regarding product quality, pricing, goods or services if you choose to exercise your rights under the CCPA
Contact Us
If you have any concerns or questions about the security of your information in connection with Mary Kay or any of our web sites, or if you have any additional questions relating to Privacy at Mary Kay please contact Customer Service in your market or:
Mary Kay Global Privacy Team
16251 Dallas Parkway
Addison, TX 75001 U.S.A.
1-800-453-1140
We participate in the U.S. Council of Better Business Bureau’s (BBB) Accredited Business Program. Further information about this program and its dispute resolution process is available at http://www.bbb.org/.
Changes to This Privacy Policy
We reserve the right to change this Privacy Policy. Changes will be effective upon posting of the revised Privacy Policy on this website or as required by law. If we make material changes to this Privacy Policy, we will notify you directly via the email address you most recently provided or by posting notice of the changes to this site.
Online IBC Shop Privacy Policy
Effective Date: December 2025
Mary Kay is proud to support the efforts of Mary Kay Independent Beauty Consultants through programs such as the Independent Beauty Consultant My Shop (“IBC Shop” or “Shop”), that allow Independent Beauty Consultants to connect with their customers through online tools that provide convenient round the clock access to information about Mary Kay® products and services offered by the Independent Beauty Consultant.
This IBC Shop Privacy Policy describes the information that your Independent Beauty Consultant collects about you through her Shop. It details how they use that information and the choices you can make about how this information is used.
When you provide your information to your Independent Beauty Consultant through her Shop, your information is placed in a secure location by Mary Kay on behalf of your Independent Beauty Consultant. Your information will be shared with Mary Kay but will not be shared with others without your permission except as described in Mary Kay’s privacy policies.
Information Collected on the IBC Shop
Information you provide to your Independent Beauty Consultant through her Shop may include:
- Name, email address, postal address
- Phone number
- Date of birth
- Skin type, skin tone and information on skin care and makeup preferences
- Other information about you, such as gender or product use preferences and/or behaviors
- Demographic information
- Preferences for future communications
While on the Independent Beauty Consultant’s Shop, cookies and other technologies are used to capture information about you and your use of the site. The following are examples of information that may be collected with these technologies:
- Your browser type and operating system
- Web pages you view on this site
- Links you click
- IP address
- Site you visited before and after coming to our site
- Offers or links you connect to from the site
- Information about your visits to or from the IBC Shop
- Your product selections and preferences
- “Shopping Bag” information
- Purchase history
For more information, please also see the section below entitled “Cookies and Tracking Technologies.”
How This Information is Used
Your Independent Beauty Consultant uses the information you provide through her Shop for the following purposes:
- Providing you with first-class service
- Providing information about new products and promotions that may be of interest to you
- Communicating with you about product preferences, purchases, payments and deliveries
- Facilitating the sale of products to you
- Managing product orders and delivery
- Understanding your product preferences and sending you information or product samples
- Sharing information with you about special offers, promotions or contests
- Scheduling appointments or providing information about hosting events
Mary Kay uses the information you provide through an IBC Shop for the following purposes:
- Facilitating the processing of payments for purchases or other services for or on behalf of your Independent Beauty Consultant
- Protecting against or identifying possible fraudulent transactions
- Supporting the Independent Beauty Consultant in identifying your preferences
- Analyzing the use of Mary Kay products, services, websites and applications s
- Understanding how you arrived at the IBC Shop and how you use the site so that we can make it better for you and your Independent Beauty Consultant
- Determining the effectiveness of the IBC Shop
- Enforcing the IBC Shop Terms of Use and otherwise managing and securing the site
- Asking you if you wish to participate in market research, and then contacting you if you give us permission
- Facilitating communication or information you have requested from your Independent Beauty Consultant or Mary Kay
The information you provide will be used solely for the purposes for which it was collected. Your information will only be used for another purpose if that other purpose is compatible with the original purpose or we obtain your separate consent to use your information for any additional purposes at that time.
Your Choices and How to Access Your Information
When you use the IBC Shop, you are providing your information to the Independent Beauty Consultant. Mary Kay will also have access to your information and process it for the purpose of providing services to you and your Independent Beauty Consultant and for our own limited purposes, as described in the “How This Information Is Used” section above. However, rest assured that we treat your information provided through the IBC Shop in accordance with the standards set forth in this policy as well as our Consumer Privacy Policy and our Global Privacy Statement. Please refer to those privacy policies for further information.
Generally, individuals who provide information through the IBC Shop can follow the opt out or unsubscribe instructions provided in any messages, log into their account and update the communication preferences in the account settings, or contact Mary Kay directly to request to stop future communications directly from Mary Kay in connection with the IBC Shop. You will need to contact your Independent Beauty Consultant directly in order to request that your Independent Beauty Consultant not forward or otherwise send information to you that is not sent directly by Mary Kay through the IBC Shop program.
You can review, correct or update the personal contact information you provide through the IBC Shop by logging into your account and managing your account preferences. You also have legal rights; these are described in the "Data Subject Rights" section. If you have any questions, you can contact your Independent Beauty Consultant or Mary Kay at (see contact details below).
Cookies and Tracking Technologies
How we use Cookies, Pixels and other Technologies: Mary Kay uses cookies and various technologies to provide you a richer and more personalized consumer experience. These technologies collect and store personal data about you and your online behavior.
Opt-Out: Our use of online tracking technologies may be considered a “sale” or “sharing” under applicable law. Visitors to IBC Shop sites can opt out of being tracked by these third parties and manage their preferences by clicking “Do Not sell or Share My Personal Information” link at the bottom of our website.
Cookies: A cookie is a small file placed on your device by a website that uses the cookie to store information about your use of the website. Cookies help us to operate our sites, monitor how our sites are used, improve your browsing experience, personalize your online experience and deliver targeted advertisements by remembering you and your preferences. For example, when you register for an account on our sites, we may store a unique code in a cookie on your computer. The next time you come back to the site from that computer, our servers use the cookie to recognize you. We can then use the information you provided when you registered combined with your activities on our sites to provide you a better website experience.
Pixels/Web Beacons: Pixels, also known as web beacons, are small bits of code embedded on websites, advertisements, and in emails. Mary Kay may use web beacons to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We also may include web beacons in emails to learn if messages have been opened, acted on, or forwarded. We use the data collected from web beacons to track user behavior and gather data on how users interact with our sites, advertisements, and emails for analytics and marketing purposes.
Third Party Cookies and Pixels: Mary Kay may use third party cookies and pixels from partners to enhance your browsing experience, provide personalized content, provide us with analytics about our ads and sites, and to manage and display advertisements. These third parties may collect data about your online activities over time and across different websites. Use of this information by third parties is subject to their respective privacy policies.
Other Technologies: Examples of other technologies we may use to provide better service to you are as follows:
- Web Session Variables: Information that is passed from one web URL to another as you browse.
- Browser plug-ins/add-ons: Additional web components that may need to be installed to enable certain web features on our sites. You have the option not to install these components.
Third-Party Advertising: We may allow third parties, including business partners, to display advertising on our sites. Some of these companies may place a cookie on your computer to recognize your device each time they send you an online advertisement. This enables them to understand where you, or others who are using your device, see their advertisement and deliver ads that they believe are of interest to you. We do not control these companies’ use of cookies.
Most browsers automatically accept cookies, but you can adjust your browser to accept or decline cookies. However, please note that disabling cookies may affect the functionality of our sites.
Third Party Service Providers
Your Independent Beauty Consultant may utilize services offered by Mary Kay and third-party service providers to provide you with efficient, high quality service. When utilizing services of Mary Kay or third-party service providers, the Independent Beauty Consultant and/or Mary Kay may need to share your personal information with them, but only for the purposes described in this Privacy Policy. Please note that these service providers are given only the personal information they need to perform their respective services, that they are required to protect your information, and that they may not use it for any other purpose.
For example, service providers may be utilized to:
- Fulfill your product and service requests
- Host sites and deliver email and mobile messages
- Mail product samples, contact contest winners, manage payments or take other actions on behalf of your Independent Beauty Consultant
- Analyze data, sometimes combined with other sources, to send more targeted communications to you
- Conduct research and analyze data to improve the products, services and sites made available to you
- Facilitate payment or order processing
Information Security
We are committed to keeping personal information secure. We have appropriate technical, administrative and physical procedures in place to protect personal information from loss, misuse or alteration.
We limit access to personal information to those who have a business need to know such information.
When we provide your personal information to third party service providers we require those companies to protect the information and not use the information for any other purpose.
When we collect or transmit sensitive information such as a credit card number, we use industry standard methods to protect that information.
Information Transfer
Your personal information may be transferred to, stored and/or processed in Mary Kay databases, including those of other Mary Kay group companies in a country other than the one in which it was provided. When we do so, we transfer the information in compliance with applicable data protection laws. Our global privacy program requires the same high level of security and protection of personal information in all geographies with procedures and contracts in place to help ensure this is so.
We take steps to protect personal information no matter what country it is stored in or transferred to.
We adhere to applicable country data privacy laws, as well as the EU-U.S. Data Privacy Framework (DPF) and the UK Extension to the EU-US DPF as set forth by the U.S. Department of Commerce. To learn more about the EU-U.S. Data Privacy Framework program, please visit https://www.dataprivacyframework.gov
Your personal data may be transferred to a vendor or business partner to provide services for the Independent Beauty Consultant such as targeted email communications, mailing information or samples. These vendors and business partners are required to protect and manage the personal information to the same high standards Mary Kay does, and they cannot use the information for purposes other than to provide the services Mary Kay or your Independent Beauty Consultant have requested. (See the “Third Party Service Providers” section above.”)
Data Subject Rights
You may have certain legal rights, known as “data subject rights,” which may be exercised subject to certain limitations and/or restrictions. These rights include: (i) the right to access or correct your personal information, (ii) request rectification of any incomplete or inaccurate personal information, (iii) request deletion of your personal data; (iv) the right to opt out of the sale of your personal data; and (v) the right to ask for a copy of your personal information to be provided to you, or to a third party, in a digital format. If you wish to exercise any of these rights, please contact us using the contact details provided in this Privacy Policy. We do not discriminate against individuals who exercise any of their rights described in our privacy policies.
There is no charge for exercising the rights outlined in our privacy policies. However, if your request is unfounded, repetitive, excessive, or involves unnecessary costs, we may charge a reasonable fee. Alternatively, we reserve the right not to process your request in these circumstances. To confirm your identity, if you wish to access your personal data, or if you wish to exercise any of your rights, we may need to ask you for specific information so that we can be sure that your personal data is not disclosed to unauthorized persons.
Information for Visitors from California: Mary Kay complies with the California Consumer Privacy Act (“CCPA”). If you are a California consumer, you have the right to request access to the personal information we have collected about you in the last 12 months. You may make requests by contacting us as described below. Subject to certain exceptions under the law, you have the right to access, request a copy, or request that we delete or correct any personal information we have collected from you. We will not discriminate against you in product quality, pricing, goods or services if you choose to exercise your rights under the CCPA.
Data Retention
Your personal information will be retained by Mary Kay only for as long as necessary to fulfill the purposes for which it was collected. This includes, without limitation, satisfying any legal, accounting, and reporting requirements. The appropriate retention period will depend on applicable legal requirements, the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process it, and whether those purposes can be achieved through other means.
In some cases, you may be able to request that your Independent Beauty Consultant and/or Mary Kay delete your data; see the "Data Subject Rights" section above for more information.
Children’s Online Privacy
Mary Kay websites and services are not intended for children. If you are a parent or guardian and believe that we may have collected data regarding your child, please contact us as described below.
Contact Us
If you have questions or concerns regarding about privacy and the data provided through the IBC Shop, please contact your Independent Beauty Consultant, whose contact information can be found on their Shop, or Mary Kay:
Mary Kay Global Privacy Team
16251 Dallas Parkway
Addison, TX 75001 U.S.A.
1-800-453-1140
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We cooperate with country data protection authorities if they believe that a privacy problem has occurred.
Changes to This Privacy Policy
We reserve the right to change this Privacy Policy. Changes will be effective upon posting of the revised Privacy Policy on this website or as required by law. If we make material changes to this Privacy Policy, we will notify you directly via the email address you most recently provided or by posting notice of the changes to this site.